Ping Identity
Prathyusha P. is an experienced Customer Success Architect at Ping Identity since November 2021, with prior roles including Senior Technical Engineer and support coach at Tricentis from June 2021 to November 2021, and Senior Technical Support Engineer at Tricentis from June 2018 to September 2020. In the latter position, Prathyusha P. managed Platinum Clients, serving as the primary point of contact for resolving issues and support inquiries in compliance with service level agreements. Earlier in the career, Prathyusha P. worked as a Software Engineer at CGI from June 2013 to March 2016. Prathyusha P. holds a Bachelor of Technology (BTech) degree in Electrical, Electronics, and Communications Engineering from Jawaharlal Nehru Technological University, earned between 2008 and 2012.
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