Sam Moore

Sam Moore is an experienced professional with a robust background in service management and escalation leadership across various technology companies. Currently serving as Escalations Manager for EMEA at Ping Identity since July 2025, Sam has a history of key roles at CrowdStrike, including Critical Accounts Manager and Support Engineering Escalations Lead EMEA. Previous positions include Escalation Manager at ServiceMax, Service Manager at KCOM, and Vendor Manager and Service Desk Process Specialist at Allianz Global Corporate & Specialty. Sam's career also encompasses significant roles in NHS management and technical support, with a strong emphasis on team management and incident resolution in high-pressure environments. Educational background includes studies at Churston Ferrers Grammar School and Fowey Community College.