Shaina K. currently serves as a Senior Customer Success Outcome Manager at Ping Identity, a position held since July 2021. Prior to this role, Shaina worked at Microsoft as a Senior Customer Success Account Manager, contributing to empowering organizations to achieve more from April 2016 to July 2021. Shaina's earlier experience includes serving as a Technical Account Manager and Service Delivery Manager at Rackspace, as well as an Account Service Delivery Manager for Health Sciences at Oracle. Additional roles include Project Manager at SDL plc and Business Owner at Around Town Ltd. Shaina's career began at BT, where various roles were held from August 1994 to May 2003.
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