Frank Cole is currently the Head of Service Management at Ping Network Solutions, where they leverage extensive experience in service delivery and operational management. With a career spanning over three decades, Frank has held various roles across different sectors, including Area Manager at Bailey Telecom and Operations Director at Exsel Group. They have also been recognized for their significant contributions in the sports arena as a Senior Football Referee for the Scottish Football Association. Frank's expertise in ITIL principles and commitment to improving business processes and team performance reflect their dedication to customer satisfaction and operational excellence.
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