PingCAP was founded in April 2015, and provides enterprise-level and cloud-based services and technology for TiDB, a cloud-native NewSQL database which the company began building since its inception. Its mission is to build a hybrid transactional and analytical processing database with global scalability, so companies can count on TiDB as its single unifying database solution, spend less time managing multiple databases, and more time delivering business value for their customers and users. PingCAP has a global customer base that includes Mobike, Bank of Beijing, Hulu, Lenovo, and Ele.me. 

Software

PingCAP

PingCAP's headquarters in San Mateo, CA, United States

The Sunnyvale office focuses on leadership and client engagement, providing professional services and managing enterprise accounts.

Sunnyvale

This department focuses on resolving technical issues and providing high-level support for complex escalations.

Support Engineering

The Engineering and Development team at PingCAP is responsible for designing, developing, and optimizing TiDB, the company’s innovative NewSQL database. This multidisciplinary team, comprising software and infrastructure engineers, database experts, and cloud engineers, focuses on enhancing database performance, ensuring scalability, and integrating cutting-edge technology solutions to meet the diverse needs of PingCAP's global customer base. Additionally, they provide technical support and advocate for best practices within the TiDB ecosystem, driving continuous improvement and user engagement.

Engineering and Development

The Sales and Marketing team at PingCAP is responsible for driving revenue growth and expanding market presence for TiDB through strategic marketing initiatives, sales engagement, and customer relationship management. This diverse team collaborates on go-to-market strategies, demand generation, and training, while providing technical solutions to clients and fostering community engagement. Their goal is to articulate the value of TiDB to potential customers and support existing users, ensuring a seamless experience with the company's innovative database solutions.

Sales and Marketing

The Leadership Team at PingCAP is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to drive growth and innovation. This diverse team of founders and executives oversees key areas such as marketing, engineering, sales, and community engagement, fostering a collaborative culture that enhances the development of TiDB and supports its global customer base. Through effective leadership, they aim to strengthen PingCAP's position as a leader in the enterprise database market.

Leadership Team

The Product and Solutions Management team at PingCAP is responsible for overseeing the development and strategy of TiDB, ensuring it meets the needs of various market segments. This team collaborates closely with engineering, sales, and marketing to define product features, create tailored solutions for customers, and drive the overall product vision to enhance user experience and satisfaction. Additionally, they support customers through training and resources, enabling organizations to maximize the value of their database solutions.

Product and Solutions Management

The Human Resources and Administration team at PingCAP is dedicated to fostering a positive workplace culture and supporting employee development. This team manages recruitment, onboarding, talent acquisition, and training programs to ensure that the company attracts and retains top talent. Additionally, they oversee HR policies, employee relations, and administrative functions, all aimed at enhancing employee well-being and organizational efficiency.

Human Resources and Administration

This department designs and implements architectural solutions to meet business needs and technical requirements.

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Other teams

Engineering and Development

Sales and Marketing

Leadership Team

Product and Solutions Management

Human Resources and Administration

Solutions Architecture