IT Intern

Description

Assists the IT team with maintaining and troubleshooting computer hardware and software systems, including installing applications, maintaining and troubleshooting employee portal, troubleshooting user issues, and learning about various IT infrastructure components, while gaining hands-on experience in a professional setting. 

Responsibilities

Hardware and Software Support: • Installing, configuring, and troubleshooting computer hardware and software issues on desktops, laptops, and peripherals.  User Support: • Providing technical assistance to end users on software applications, password resets, and basic troubleshooting.  Documentation: • Maintaining accurate documentation of IT systems, configurations, and user guides.  Project Assistance: • Supporting IT projects by performing data entry, testing new applications, or assisting with implementation.  Research and Analysis: • Researching new technologies, industry trends, and potential solutions to IT challenges. 

Required Skills and Qualifications:

• Currently enrolled in a computer science, information technology, or related degree program • Basic understanding of computer hardware and software • Familiarity with operating systems like Windows and macOS • Networking knowledge (TCP/IP, basic network topology) • Strong problem-solving and analytical skills • Excellent communication and interpersonal skills to interact with users • Ability to work independently and as part of a team 

About PingWind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

· Paid Federal Holidays · Robust Health & Dental Insurance Options · 401k with matching · Paid vacation and sick leave · Continuing education assistance · Short Term / Long Term Disability & Life Insurance · Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law