Will McMaster is an experienced professional in operations and customer service management, currently serving as Head of Response and Planned Maintenance at Pinnacle Service Families since April 2022, while also fulfilling the role of Mobilisation Interface Manager at Pinnacle Group Limited since July 2021. Previous positions include Operations Manager at KDE Ltd, where Will managed back-office functions and customer satisfaction initiatives, and Head of Helpdesk Services at both Amey and CarillionAmey, overseeing multi-channel customer service centers. Additional experience encompasses management roles at MHS Modern Housing Solutions, The Accident Group, The De Vere Group, BT, and Iceland Frozen Foods plc, demonstrating a solid foundation in customer operations and sales within diverse industries. Will's education includes attendance at St Margaret's High School and St Margaret's School in Aigburth, Liverpool.
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