Michael Joseph Mendiola is currently the Operations Manager at Pinnacle Intelligence, having held this position since 2025. Prior to this, they were a Senior Service Delivery Manager at SupportNinja and Bolton International, Inc. during 2021 to 2022, and had significant experience at STARTEK as a Senior Team Leader from 2012 to 2016, alongside roles at PSG Global Solutions and IBM Global Process Services. Mendiola's career is marked by accolades such as the IBM Top Talent Award and the IBM Loyalty Award. They have also contributed to employee engagement and service improvement initiatives throughout their roles.
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