Don Johnston

Don Johnston serves as the Manager of Customer Experience at Pinnacle Live since May 2025, focusing on enhancing customer interactions and ensuring a seamless experience. Previously, Johnston held various roles at Pinnacle Live, including Area Sales Manager and Regional Sales Manager. At AVMS, leadership as Director of Audio Visual involved overseeing significant event technology projects and managing large meeting spaces. Johnston's extensive background at PSAV included serving as Regional Vice President, overseeing operations for a major event production firm, and leading efforts to integrate teams following a merger. Earlier experience includes serving as Director of Audio Visual & IT at Radisson Hotel & Conference Center and holding operational roles at Graybow Communications, Inc., and EPA Audio Visual, where Johnston developed new revenue streams and launched services. Educational history includes coursework in Culinary Arts at Dunwoody College of Technology.