M McDonald is a seasoned professional with extensive experience in customer support and user services within major technology companies. As a Senior Director of Customer Support & User Services at Pinterest, M McDonald has also held positions such as Head of User Services and Head of Pinner Operations. Prior to Pinterest, M McDonald served at Twitter as the Head of Intellectual Property and Identity Policy, Trust & Safety, and as the Lead for Intellectual Property Policy. M McDonald holds a degree from the University of California, Berkeley.
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