Lucas Leite

Lucas Leite currently serves as a Solutions Engineer at Pipefy, where responsibilities include creating customized prototypes based on customer process documentation to enhance sales validation and optimize workflows using AI, HTTP automations, REST APIs, and native features. Prior experience includes a role as a Customer Service representative at Concentrix, where Lucas worked directly with customers to identify and resolve issues related to telecom accounts, focusing on customer satisfaction and service efficiency. Currently pursuing a Licentiate degree in Applied Linguistics at Pontifícia Universidade Católica do Paraná, with an expected graduation date of December 2024.