Lucy Phelps

Lucy Phelps is an accomplished professional with extensive experience in customer services and communications. Currently serving as the Director of Customer Services at Pipl since November 2021, Lucy has previously held positions such as Manager of Customer Experience & Accounts and Customer Support Manager. Prior experience includes working as an Area Manager at Amazon from July 2020 to November 2021, and as the Director of Communications at Lightbearers Ministries from September 2017 to September 2021, where Lucy developed effective communication tools for donor engagement. Lucy's career began at Nordstrom, where as a Department Manager from June 2012 to June 2019, significant sales growth was achieved through strategic training and product positioning. Lucy holds a Bachelor of Science in Marketing from Oregon State University, earned in 2012.