Jake James has a diverse work experience, beginning in 2013 as an Assistant Manager at Copperfield's Books. In 2016, they became a Team Lead, Customer Support at Vendini. In 2019, they worked at AudienceView as a Strategic Support Operations Lead, where they became a Subject Matter Expert for a SaaS platform and provided thorough B2B case support for customers. In 2020, they joined ON24 as a VC Project Manager and Live Event Specialist. Most recently, in 2022, they became a Shipmaster (Customer Support Specialist) at Pirate Ship.
Jake James attended the University of California, Davis from 2001 to 2005, where they earned a Bachelor of Arts (B.A.) in English Language and Literature, General.
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