Heidi Hern is a Client Success Manager at Pitney Bowes since May 2012, specializing in account and project management, including the development of best practices, analytics, coaching, workflow design, and reporting to support product launches and adoption. Previously, as a Senior Client Account Manager at Pitney Bowes, Heidi focused on driving sales revenue through effective solution planning and execution for high-volume commercial market clients. Prior experience includes serving as a Store Manager at Victoria's Secret from September 2001 to April 2012, where responsibility included directing store operations to enhance customer experiences and drive profitable sales growth. Heidi holds an Associate's degree in Liberal Arts and Sciences from Spokane Falls Community College, obtained from 1994 to 1996.
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