Michelle Smart

Michelle Smart is a seasoned marketing professional with extensive experience at Pitney Bowes, where Michelle currently serves as the Global Director of Marketing Technology, Digital CX & Operations since 2008. Over the years, Michelle has held multiple senior managerial positions, overseeing marketing technology management, vendor relationships, marketing automation, and integrated marketing strategies. Significant accomplishments include leading the global consolidation of email platforms and successfully migrating numerous international websites to a new content management system. Prior to Pitney Bowes, Michelle was a Brand Manager at hotonline.com, where impactful online campaigns increased registered candidates significantly. Michelle holds an MBA from Regent's University London and possesses a CIM Professional Postgraduate Diploma in Marketing, as well as a BA in Business Administration from Middlesex University.