Rickardo Smith is a skilled DevOps Engineer at Pivotree since April 2022, with extensive experience in managed services from a prior tenure at RealDecoy from October 2011 to April 2022. Rickardo's expertise includes implementing and maintaining CI/CD systems, developing automated processes for application deployment and monitoring, and documenting best practices for automation and Infrastructure as Code using tools such as Terraform, Ansible, and Serverless Framework. Rickardo has collaborated with client IT teams to streamline solutions and has experience in application migration and environment management in alignment with client SLAs. Earlier career roles included web application development and technical support at Interactive Voice Solutions Ltd. Rickardo holds a Bachelor of Science in Computing and I.T. with a focus on Data Communication from the University of Technology, Jamaica.
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