Heitor Henrique is a skilled professional with a diverse background in operational support and application analysis, currently serving as a Mid Level Operational Support at Pixeon since January 2025. Previously, Heitor held positions such as Software Support N2 at Dock, where responsibilities included addressing complex issues via Zendesk and JIRA, and Application Support Analyst at Farma Conde, focusing on requirements analysis, software documentation, and testing scenarios. Early career experience with Vivo involved report analysis and post-sales support, emphasizing problem resolution and process improvement. Heitor is pursuing a degree in Analysis and Development of Systems at Estácio and holds a Technical Course in Information Technology from Senac Brasil, alongside an English course from Wise Up.
This person is not in the org chart
This person is not in any teams
This person is not in any offices