Jessica Paugh-Johnson

Jessica Paugh-Johnson is a Process Improvement Manager at PL Developments, bringing over 23 years of operations experience focused on customer satisfaction. Previously, they served as an Operations Manager at Sears, overseeing a diverse team of 40-50 employees, and as a Production Supervisor at GE Aviation, where they managed a manufacturing production line. Additionally, Jessica worked as an Operations Shift Supervisor at Owens Corning. They are currently pursuing a Bachelor's degree in Sociology at Frostburg State University and have been self-employed in coaching since 2000.