Shane Craven

Business Systems Operations Manager at PLACE

Shane Craven is the current Business Systems Operations Manager at PLACE. Shane has been in this role for 7 months, and is responsible for the implementation and administration of business systems, including NetSuite ERP, Solution 7 reporting, Bill.com and Divvy expense management, Carta Cap Table, Ironclad CLM, and ADP HRMS and payroll.

Previously, Shane was the Director of Customer Experience Technology at Brivity, where they supervised the Support and Success Teams, managed customer insight and lead generation campaigns, and oversaw internal systems management. Shane was with Brivity for 5 years and 3 months.

Before Brivity, Shane was the Manager of E-commerce & Customer Insight at Homax Products, Inc., where they supervised the Customer Insight Team, managed online store fronts and digital marketing campaigns, and oversaw the company's Commission Junction Affiliate Program. Shane was with Homax Products for 3 years and 9 months.

Shane Craven completed a business administration degree with a concentration in advertising/promotions and market research at Western Washington University in 2000.

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  • Business Systems Operations Manager

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