Matthew Floyd

Matthew Floyd is a performance-driven Director of Service at PLAE, with a wealth of experience in operations management, customer satisfaction, and team leadership. They previously served as a National Field Service Manager at Cybex International, where they oversaw a team of technicians and improved service processes through innovative solutions. Their career includes roles at Life Fitness and the Army National Guard, where they developed skills in vendor management and training. Matthew holds a degree in Law Enforcement Investigation and Interviewing from the Community College of Rhode Island.