Alex H.

Alex H. is an experienced professional currently serving as a Trust and Safety Support Specialist at Plaid since October 2021, where responsibilities include providing consumer support on data management and fraud issues, training solutions to enhance self-service, and cross-training within the Consumer Product Support team. Co-founder of Bootcamper's Collective since March 2017, previous roles include Solution Design/Customer Success/Project Manager at OneReach.ai, where project management for multiple clients and automation of processes were key tasks, and Director of Operations at mcSquares, overseeing daily operations and customer interfacing. Alex H. began a career in client support and performance analysis at Brown Brothers Harriman, supported operations in educational and hospitality settings, and holds a BSBA in Finance from Creighton University along with a certificate in Full Stack Web Development from RefactorU.