Daniel S. is a dedicated technical support professional with extensive experience in customer service and issue resolution across various industries. Currently employed as a Technical Support Engineer at Plaid, Daniel specializes in identifying and addressing platform-related integration challenges while managing escalated complaints in compliance with service agreements. Previous roles include a Technical Support Specialist at Ecotrak Facility Management Software, where Daniel maintained a 100% satisfaction rating while supporting over 150 business clients, and a Client Service Representative at Capital Group, offering strategic solutions to financial inquiries. Daniel also served as a Public Safety Dispatcher and Assistant at the Irvine Police Department, showcasing strong communication and analytical skills. Daniel holds a Bachelor's degree in Criminology from UC Irvine and an Associate of Arts in Behavioral Sciences from Irvine Valley College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices