Emily Wong is a seasoned professional with extensive experience in technical support and customer service management. Currently serving as Technical and Integrations Support Lead at Plaid since December 2019, Emily has previously held the role of Technical Support Manager at the same company. Notable earlier positions include Customer Support Manager at Flatiron Health and various managerial roles at Namely, where Emily contributed to client success and account management within a comprehensive HR platform. Emily's career began at Formosa Plastics, where responsibilities included managing a substantial customer portfolio and conducting business analysis to optimize profitability. Emily holds a Bachelor of Science degree in Finance from Rutgers Business School.
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