Michael I. is a Customer Success professional currently serving as the Founding Customer Success Manager at Plain. With a Bachelor of Arts in English Language and Literature from McGill University, Michael has built a strong background in customer experience roles at companies like Superhuman and Coda. They have demonstrated leadership and strategic insight, overseeing the transition to new help desk software at Huckberry and developing customer satisfaction initiatives. Michael’s multifaceted experience spans various sectors, highlighting their passion for enhancing customer interactions and driving business growth.
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