Firas Amer is a seasoned technical support and engineering professional with extensive experience in leadership roles across various organizations. Currently serving as the Technical Support Manager at PlainID since June 2022, Firas previously held positions including Tactical Engineering - Tier3 Backend Team Leader at McKesson, and Tier-4 NGVM Deployment Manager at both Tech Mahindra and Comverse. Firas's expertise includes leading expert teams in deployment activities, managing complex technical issues, and guiding new engineers to certification. Firas began a career in engineering with a Bachelor of Science in Computer Engineering from the Technion - Israel Institute of Technology, obtained between 1999 and 2003.
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