At Plan Partners, we are committed to helping our customers bring their NDIS plans to life by offering two services: Plan Management and Support Coordination. Our unique approach to the disability sector makes a real difference in people’s lives every day as we help them navigate the complexities of the system and unlock the potential of their NDIS plans.

Plan Management makes it easier for our customers to manage their NDIS funds by freeing them from the time-consuming daily administration tasks. 

Our Support Coordinators work closely with our customers to understand their needs and goals, and then help find and connect them with people who are a good fit for their situation. 

We always put our customers first. We are a committed partner, as displayed in our Customer Charter, supporting them at every stage of their NDIS journey.

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Support Services

Plan Partners

Plan Partners' headquarters in Richmond, Australia

This department manages customer assistance and service coordination activities.

The Customer Support and Relations team at Plan Partners is dedicated to ensuring clients have a positive experience throughout their NDIS journey. They provide personalized support through skilled Support Coordinators who assist customers in navigating their plans, while the Business Relationship Managers cultivate strong partnerships and enhance communication with clients and stakeholders. The team prioritizes customer needs, fostering lasting relationships and ensuring that every client feels supported and empowered to achieve their goals.

Customer Support and Relations

This department focuses on managing and fostering relationships between the organization and its various stakeholders.

Business Relations

This department focuses on assisting customers with their inquiries and ensuring satisfaction with products and services.

Customer Support

This department oversees the strategic direction and management of information technology and marketing initiatives.

Information and Marketing

This department is responsible for developing marketing strategies to promote products and enhance market presence.

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Other teams

Customer Support and Relations

Business Relations

Customer Support

Information and Marketing

Product Marketing