Benjamin Knorn is a QA Manager and former QA Specialist at Planday, where responsibilities include managing software quality, serving as Incident Manager during production and infosec incidents, and conducting post-incident reviews to enhance preventive measures. Previously, Benjamin held roles as a Senior Customer Onboarding Consultant and Customer Onboarding Consultant, focusing on complex projects and tailored onboarding experiences for mid-market and small business clients in the Swedish market. Benjamin's career began at Snabbgross as a Store Associate from October 2013 to December 2020. Benjamin holds a Bachelor of Science in Computer and System Science from Stockholm University and has supplementary education from the University of Twente and Rudbecksskolan.