Fanny Benzon

Customer Success Manager & Partner at Planima

Fanny Benzon has a diverse range of work experience. Fanny has worked at Planima since 2016, initially starting as a Sales Manager and Partner. Fanny then progressed to the role of Head of Customer Success and Partner before becoming a Customer Success Manager and Partner again. Prior to that, Fanny worked at Björn Borg Sweden AB as a Field Sales Representative from 2014 to 2016, handling B2B sales for the western region of Sweden. Fanny was responsible for planning, budgeting, and achieving personal and team goals. Before that, Fanny worked at HEAVEN SCENT Sverige as a Teamleader/Field Coordinator from 2013 to 2014. Fanny began their career at L'Oréal in 2009 as a Salescoach/Consultant, focusing on sales of cosmetics and skincare in various major retail chains in Gothenburg and Kungsbacka. Fanny also provided sales coaching and product training. Fanny also had a role in sales at RNB RETAIL AND BRANDS from 2010 to 2013, although specific details are not provided for that position.

Fanny Benzon began their education in 2008 and 2009 at Gilda Skolan/ International Beauty School, where they studied Hud,- och spaterapeut. In 2013 and 2014, they attended Affärshögskolan and obtained a degree in Strategic Salesperson with a field of study in Strategisk säljare. In 2016, Fanny completed a Digital Marketing course at Shaw Academy. Additionally, they have obtained various certifications from LinkedIn, including Creating Positive Conversations with Challenging Customers and Sales: Customer Success in 2019, Business Ethics for Sales Professionals in 2018, Coaching and Developing Employees, Customer Retention, and Thinking Like a Leader in 2018. In 2016, they received a Diploma in Digital Marketing from Shaw Academy. Also, they completed Dale Carnegie Training - Sales Advantage #182 CO in 2016, and acquired certifications in SEO Foundations, Sales Channel Management, and Marketing Foundations: Growth Hacking from Lynda.com in 2017.

Links

Timeline

  • Customer Success Manager & Partner

    October 1, 2022 - present

  • Head of Customer Success & Partner (On parental leave)

    January, 2022

  • Customer Success Manager & Partner

    September, 2019

  • Säljansvarig & Partner

    March, 2016