Brigit O'Neil is a professional with extensive experience in customer success and event management. Currently serving as a Customer Success Manager/Event Manager at Planned since June 2025, Brigit previously worked as a Technical Customer Success Specialist at SRTX, where responsibilities included developing training documentation and facilitating onboarding sessions. Other roles include Ecommerce Manager at EYE BUY ART, managing Shopify storefronts and customer retention strategies, and Support Specialist at Shopify, where Brigit advanced to a Plus Support Specialist role. Earlier experiences also encompass administrative support at the Toronto School of Art, seasonal camp counseling, and sales positions at Urban Outfitters and Aritzia. Brigit holds a Bachelor of Arts in Visual and Critical Studies from OCAD University.
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