Kathy McHugh is a skilled Customer Success Leader and Operations Executive currently serving as the Director of Customer Success & Operations at PlanOmatic and as a Consultant and Coach with Odonata Consulting, LLC. Kathy's extensive experience includes pivotal roles such as Senior Manager Operations and Vice President of Service Operations at Joerns Healthcare, where they were instrumental in budgeting, cost control, and strategic planning. Kathy holds a BTEC National Diploma in Business Management from Shipley College, attained between 1986 and 1990, and has been a member of the Chief since 2022.
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