Ed Ariel is a seasoned professional with extensive experience in customer operations, customer experience, and business strategy. Currently serving as a Customer Operations/Customer Experience Consultant at EJA III Consulting Services, Ed advises and coaches executives on optimizing customer operations and developing business strategies. As a co-founder of TROOP, Ed is dedicated to providing remote work opportunities for military spouses and veterans. Previous roles include leadership positions at Planon, ezCater, and TNCI, where Ed managed customer service operations and risk management while driving significant improvements in customer retention and operational efficiency. Ed holds an MBA in Management Information Systems from Bentley University and a Bachelor's degree in Journalism/Business from the University of Massachusetts Amherst.
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