Jenny Mello

Jenny Mello has been with Plansmith since August 2005, progressing through several roles to become the Director of Education - Support. Jenny's expertise lies in optimizing team strengths and streamlining operations through collaboration and thorough analysis. As Assistant Director of Educational Services, Jenny focused on designing efficient processes to enhance business operations and client support. In prior roles, including Client Development Manager and Client Relationship Manager, Jenny successfully developed continuing education programs and implemented Salesforce CRM to improve client engagement. Beginning as an Office Administrator, Jenny cultivated an understanding of Plansmith's mission and values, which has contributed to a well-rounded career dedicated to client education and support. Before Plansmith, Jenny worked as a Sales Agent at the Disney Reservation Center, honing customer service skills in a fast-paced environment.