Heather Raper Cpp

Heather Raper has had a diverse work experience spanning over three decades. Heather began their career at Farm Fresh, where they served as the Customer Service Manager, overseeing various operational aspects such as scheduling, bookkeeping, and human resources. After working at Farm Fresh for almost a decade, Heather joined CoAdvantage, where they held two positions. Firstly, they served as the Director of Payroll, where they managed payroll for internal and external clients, developed training materials, and implemented the Ultipro platform. Later, Heather became the Director of Account Services, leading the development of a new business unit and managing the implementation and support of clients on the HRMS software. Heather'sextensive experience with Ultipro positioned their as an expert in the platform. Currently, Heather is employed by PlanSource as the Vice President of HCM Operations. In this role, they attend management meetings, oversees projects, and manages four teams responsible for implementation and customer service. Additionally, they maintain business relationships with customers, third-party vendors, and carriers. Heather's work experience showcases their expertise in HRMS software implementation, customer service, payroll management, and cross-departmental collaboration.

Heather Raper, CPP, completed their Bachelor of Science Studies in Accounting and Business/Management from Old Dominion University, where they studied between 1991 and 1995. In addition to their degree, they hold a certification as a Certified Payroll Professional from the American Payroll Association. The specific month and year of obtaining the certification are not mentioned.