Jeavon Todd

Senior Customer Service Associate at PlanSource

Jeavon Todd has a diverse work experience spanning different industries. Jeavon started their career in 2004 as a Sales Associate at Afterhours Formal Wear, where they focused on building customer relationships and exhibiting professionalism. In 2011, they worked as a Sales Associate at Nike Outlet, utilizing their customer service and sales skills to meet customers' needs. Jeavon then transitioned to Convergys as a Customer Service Representative, providing exceptional customer service and assisting AT&T customers with billing and technical support. In 2012, Jeavon joined Avis Budget Group as a Preferred Customer Service Representative, where they used their product knowledge to connect customers with the right vehicle and provide excellent service. Jeavon also served as a Turnback Coordinator, responsible for the deletions process and vehicle documentation. In 2017, they became a Branch Manager Trainee at Hertz, gaining experience in managing branch operations. Jeavon then moved to CVS Health in 2019 as a Customer Service Specialist, delivering quality service to customers. Currently, Jeavon is employed at PlanSource as a Senior Customer Service Associate, utilizing their extensive customer service experience.

Jeavon Todd completed their Associate of Arts (A.A.) degree in General Studies from Palm Beach State College, where they attended from 2012 to 2014. Subsequently, they pursued a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from Florida International University, from 2014 to 2016.

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Timeline

  • Senior Customer Service Associate

    October, 2020 - present

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