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Human Resources

Information Technology

PlanSource

PlanSource's headquarters in Orlando, FL, United States

This department provides assistance and solutions to customers, ensuring their queries and issues are addressed effectively.

Customer Support

The Engineering and Development team at PlanSource is dedicated to building and enhancing cutting-edge benefits administration technology. This diverse group of software engineers, analysts, and DevOps professionals collaborates to develop, configure, and maintain robust applications, ensuring a seamless user experience and reliable EDI integrations. They leverage innovative solutions and best practices to optimize performance, security, and scalability while continuously improving the technology that powers better benefits experiences for clients.

Engineering and Development

The Customer Support and Success team at PlanSource is dedicated to ensuring a seamless and positive benefits experience for clients. They provide expert assistance through various channels, resolve technical issues, and manage customer inquiries and accounts. Additionally, the team focuses on building strong relationships with clients to foster loyalty and drive satisfaction, ultimately contributing to successful benefits administration and client retention.

Customer Support and Success

The Finance and Accounting team at PlanSource is responsible for managing the company's financial operations, including revenue recognition, billing processes, and treasury functions. They ensure accurate financial reporting, streamline billing and collections, and provide analytical support to enhance the benefits administration experience. By collaborating with other departments, this team plays a critical role in optimizing financial performance and maintaining compliance.

Finance and Accounting

This department focuses on ensuring client satisfaction and retention by effectively managing relationships and addressing customer needs.

Customer Success

This department manages and analyzes customer account relationships to enhance client satisfaction and engagement.

Customer Accounts

The Leadership Team at PlanSource is responsible for steering the company's strategic direction, fostering innovation in benefits administration technology, and enhancing customer experience. Comprising key executives from various domains, they collaborate to drive growth, optimize operations, and cultivate a positive workplace culture while ensuring alignment with business objectives.

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Other teams

Engineering and Development

Customer Support and Success

Finance and Accounting

Customer Success

Customer Accounts

Leadership Team