Kerry Good

Kerry Good has a diverse work experience spanning over two decades. They have held various roles in different companies, starting with their most recent position as the VP of Customer Success Center of Excellence at Planview, Inc. In this role, they are responsible for ensuring customer success. Prior to that, Kerry served as the Director of Customer Programs and Journeys at Planview and as a Senior Customer Success Strategist. In these positions, they managed customer relationships, provided coaching and support, and developed strategies for long-term success.

Before joining Planview, Kerry worked at Changepoint as a Senior Customer Success Strategist. They managed customer relationships, provided mentoring and support to Customer Success Managers, and implemented strategies for customer success.

Kerry also has experience in the education sector, having worked as an Adjunct Faculty at DePaul University, where they led courses on Software Project Management and Fundamentals of Project Management. They also held positions at Adtalem Global Education as the Director of IT PMO and at DeVry Inc. as a Senior Project Manager.

In the past, Kerry worked at the University of Chicago Booth School of Business in roles such as Senior Director of Applications Development and PMO Director. They successfully managed projects and implemented systems to enhance operations at the school.

Prior to their time at the University of Chicago, Kerry worked at Capgemini as a Manager, leading requirements sessions and managing project change requests. They also worked at GCI as a Consultant, organizing user acceptance testing sessions and creating a trouble management process.

Overall, Kerry Good's work experience showcases their expertise in customer success, project management, and leadership roles in various industries.

Kerry Good obtained a Bachelor of Science degree in General Engineering & Engineering Administration from the University of Illinois Urbana-Champaign in 1997. In 2012, Kerry completed a Masters degree in IT Project Management from DePaul University. Kerry also holds additional certifications including MEDDPICC Certified Badge - CSM_Renewal from Planview and has received training certifications from Changepoint, including the Changepoint Analytics - Advanced Course and the Daptiv Cognos Analytics Training Certification. Kerry's certification as a Project Management Professional is not affiliated with a specific institution.