Michael Collins

Michael Collins is an experienced professional in customer success and project management with a strong background in managing enterprise-level accounts and executing strategic initiatives. Currently serving as a Customer Success Manager at Planview, Inc. since January 2022, Michael effectively collaborates across teams to deliver optimal customer outcomes. Previous roles include Senior Project Delivery Professional at Wawa, Inc., where Michael executed the IT Roadmap to enhance customer experience, and Director of Professional Services at Behalf, responsible for service delivery and leading product deployments. Michael's extensive experience also includes project management positions at CardConnect, eBay Enterprise, Springhouse, and Activant Solutions, where a focus on program solutions, implementation, and performance improvement was key. Michael holds a Bachelor’s degree in Marketing and a Master of Science in Instructional Technology from Bloomsburg University of Pennsylvania.