Tim Hussey is a Global Customer Success Leader with extensive experience driving customer retention, growth, and measurable business outcomes across diverse sectors, including Financial Services, Healthcare, and Manufacturing. They specialize in collaborating with C-level executives to implement customer experience strategies, particularly focusing on ServiceNow. Currently, Tim serves as a Customer Success professional at Planview and an advisor to the Barrow Gurney 2040 Working Group while consulting through TDH Advisory. Their previous roles include Senior Director of Global Customer Success at ServiceNow, where Tim successfully managed a team of over 100 experts and delivered significant operational efficiencies.
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