Iris van Breda

Iris van Breda is a Senior ITSM Tooling Specialist with a strong technical background and expertise in ITSM tooling, including ServiceNow and TOPdesk. They have held various roles, such as Senior Business Consultant at Plat4mation, where they design and maintain ITSM integrations, and Team Lead for the TOPdesk consultancy team, focusing on personal and professional development. Iris has also worked as a Systems Librarian at the University of Amsterdam and a Senior Application Administrator at Naturalis Biodiversity Center. They hold a Bachelor's degree in Museum Studies from Reinwardt Academie and a degree in Information Science from the University of Groningen.