Gem Murphy currently serves as the Head of Customer and Community Engagement at Platform Housing Group. They previously held the role of Customer and Community Engagement Manager at the same organization from 2019 to 2021. Prior to this, Gem worked at Waterloo Housing Group, where they held several positions, including ASB Officer and Neighbourhood Services Manager. They also gained significant experience at Circle Housing as both a Neighbourhood Officer and Senior Neighbourhood Officer. Gem earned a Master's degree in Housing Studies from Birmingham City University and a Bachelor of Arts in Media, Culture & Society/Sociology from The University of Birmingham.
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