Jo O'Connor is the Managing Director of Platform One Australia, a position held since November 2017, where a human-centered approach to customer interaction is prioritized to elevate client engagement in the marketplace. Previously, O'Connor held several key roles at Creative Activation from 2002 to 2016, including General Manager and Head of Consulting Services, where expertise in merchandising, sales, and customer experience was developed. O'Connor also led specialist teams in Visual Merchandising, Retail Training, and Business Intelligence, contributing to significant advancements in sales and customer engagement strategies.
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