Karl Österman

Karl H. has extensive experience in hospitality and customer relations, having held key positions at several prestigious establishments. As VIP Customer Relations Manager for Grosvenor Casinos with The Rank Group plc, responsibilities included fostering relationships with clients, event hosting, and data analysis for sales strategies. Previous experience includes roles at The Landmark London in event sales and front office operations, where Karl managed client satisfaction, sales optimization, and team training. Additional experience at InterContinental Geneva and Beau-Rivage Palace Lausanne involved front office operations and food and beverage services, respectively. Karl H. holds a Bachelor's degree in Business Administration Hospitality Management from Glion Institute of Higher Education.