Platinum Facilities is a technology led and customer focused Hard FM service provider. Our high quality, innovative delivery concepts bring together experts in mechanical, electrical and building fabric services. Along with our energy and project management capabilities, we deliver tailored solutions 24/7/365. 

Platinum is privately owned and has more than 20 years’ experience providing a range of Hard FM services to organisations across London and the Home Counties. We focus on a variety of private sector businesses in the corporate, legal and banking sectors, working direct with major organisations or through managing agents and landlords. In addition, we specialise in data centres and critical service environments.

Our objective is to ensure legal and full statutory compliance; guarantee safe operation at all times; prolong plant and equipment life via Predictive Conditioned Based Monitoring; maximise reliability and therefore building user satisfaction. Above all else you have our commitment that Platinum people will deliver on our promises.

Our service culture is committed to health, safety and the environment, supported through quality systems and training. We are SAFE Contractor and Contractors Health and Safety (CHAS) assessment scheme accredited.

Our highly experienced leadership and support teams work very closely with our clients to understand their needs, develop bespoke solutions and foster long term business relationships and confidence.

Platinum Facilities offers a comprehensive range of engineering solutions in the following areas:

•	Mechanical, Electrical, Fabric and Public Health Maintenance Services
•	Combustion
•	Refrigeration and Air Conditioning
•	Project & Energy Management
•	Helpdesk Services
•	IT/Maintenance Management Systems
•	Life Cycle Reporting
•	Condition Surveys and Defect Reports
•	Electrical Testing and Inspection Services
•	Portable Appliance Testing
•	Strategic Maintenance Reviews

Building Supplies

Data Center

Property Maintenance

Property Management

Platinum Facilities

Platinum Facilities' headquarters in City of London, United Kingdom

Glen Cardinal

Jasmine Shrimpton

Matt Hellicar

Roberto Capoccia

The Business Support and Operations team at Platinum Facilities is responsible for ensuring seamless integration of operational functions across the company. This team oversees the execution of projects, manages daily business support tasks, and ensures compliance with health, safety, and environmental standards. By coordinating recruitment, providing contract support, and implementing strategic maintenance reviews, they ensure the delivery of high-quality engineering solutions tailored to client needs.

Business Support and Operations

The Customer Account Management team at Platinum Facilities focuses on maintaining and enhancing client relationships, ensuring the delivery of high-quality services tailored to each client's needs. They serve as the primary point of contact for clients, managing everything from account setup and maintenance to addressing inquiries and resolving issues promptly. This team is instrumental in understanding client requirements, developing bespoke solutions, and fostering long-term partnerships to ensure customer satisfaction and loyalty.

Platinum Facilities

Org chart

Teams

Business Support and Operations

Customer Account Management

Offices

Platinum Facilities

Org chart

Teams

Business Support and Operations

Customer Account Management

Offices

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