Daniel Souza is an experienced professional in customer service and transport logistics, currently serving as an Assistente de Customer Service at PlatLog since November 2025. In this role, Daniel is responsible for direct communication with clients to resolve issues, managing delivery failures, and ensuring operational status updates while collaborating with internal departments. Prior experience includes positions as an Assistente de Ocorrências de Transporte at PlatLog, where analysis of transport incidents was conducted, and as an Assistente Pleno de Customer Service at AGV, focusing on delivery efficiency and corrective actions for logistical issues. Education is being pursued at Grupo Anchieta from 2025 to 2029.
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