Victor C.

Victor C. is a seasoned professional with extensive experience in customer success and revenue operations, currently serving as a Revenue Operations Analyst - Sales Ops at PlayPlay since September 2021. Previously, Victor held the position of Customer Success Manager, managing a portfolio of over 100 clients and enhancing customer success processes to accommodate company growth. Notable achievements include improving operational tools, managing cross-departmental projects, and participating in the recruitment and training of new staff. Prior to PlayPlay, Victor served as the in-house training and project leader at Atol les Opticiens and held various managerial roles in optical retail, including Director of Store and Optician positions, focusing on customer satisfaction, team management, and sales performance. Victor holds a Professional License in Optics, Optometry, and Contactology, along with a Technical Degree in Optics-Lunetterie.