Nikki Keys is a dedicated Customer Success and Operations leader with 13 years of experience in building and scaling customer success teams. Currently serving as the Director of Customer Success at Playroll, they oversee the Customer and Partner Success organization. Previously, Nikki held key roles including Director of Customer Success at Carta and VP of Customer Success at Capdesk, contributing to significant growth and operational efficiency. Nikki's educational background includes a joint honors degree in Modern Language Studies and Mathematics from the University of Nottingham.
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