Sandra Schmidt

Sandra Schmidt is a Senior Support Agent at PLAYSTUDIOS, with extensive experience in customer support roles across various companies. At Asurion, Sandra served as a Premier Support Solutions Representative and In-Home Expert, focusing on mobile device technical coaching and delivering customer satisfaction. Previous roles include team lead and incident coordinator at Atos, IT Lab Coordinator at Sinclair Community College, and sales order processor at Aristocrat. Sandra holds a Master's degree in Information Systems from Wright State University and multiple certifications including CompTIA A+. A diverse background also includes volunteer mentoring for The Balanced Mind Foundation and experience in scheduling and administrative roles in manufacturing environments.