Chad Lewis has extensive work experience in customer success management and account management roles. Chad started their career at Tectura as a Customer Account Manager in 2005 and then joined Autodesk in 2007. At Autodesk, they held multiple roles including Program Development Manager and Senior Customer Success Manager, where they acted as the "voice of the customer" and ensured successful adoption of manufacturing solutions. Chad coordinated global software deployment projects, provided analytic reports and recommendations, and facilitated value-add support activities for global customers. In 2018, they joined SAS as a Senior Customer Success Manager and later moved to Plex, by Rockwell Automation, in 2020, where they currently hold the role of Senior Customer Success Manager.
Chad Lewis has a Bachelor of Arts - BA degree in Communication Arts & Sciences from Michigan State University. Chad has also obtained the LUMA Practitioner Certification from LUMA Institute. No specific information about the start and end years for their education or when they obtained the LUMA Practitioner Certification is provided.
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