David Newman

Program Manager - Customer Success Tech Touch at Plex Systems

David Newman, MBA has a diverse work experience spanning over several years. David began their career at TI Automotive in 1994, where they held the positions of Materials Coordinator and IT Analyst. In their Materials Coordinator role, they led lean manufacturing efforts that resulted in a significant reduction in inventory and developed process improvements to streamline material planning. David implemented strategies to create a leaner and more efficient workforce.

In 2010, David joined Plex Systems, Inc. as a Project Manager and later transitioned to become a Customer Care Team Leader. David then served as a Customer Care Manager, before taking up their most recent position as a Program Manager - Customer Success Tech Touch. Overall, David has showcased strong project management, leadership, and customer care skills throughout their career.

David Newman, MBA completed their Bachelor of Business Leadership degree in Business from Baker College Business and Corporate Services, where they studied from 1996 to 1999. After that, they pursued their higher education at Oakland University, specializing in Information Systems. David earned their MBA degree from there, completing their studies from 2009 to 2011.

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Timeline

  • Program Manager - Customer Success Tech Touch

    August, 2020 - present

  • Customer Care Manager

    November, 2017

  • Customer Care Team Leader

    July, 2014

  • Project Manager

    August, 2010