Niccoló Rovida

Technical Support Representative at Plex Systems

Niccoló Rovida has a diverse work experience that spans over several industries. Niccoló began their career in 2006 as a Blacksmith and Laser Cutting specialist at Officina Meccanica di Silvano Sartini S.r.l., where they utilized AutoCAD to design mechanical parts for various sectors. Niccoló then joined Forlì Scale S.r.l. in 2008 as a Technical Employee, responsible for producing stairs and carpentry. In this role, they engaged with customers and suppliers, as well as designed safety stairs and other metal constructions using AutoCAD.

In 2008, Niccoló transitioned to ESA Studio S.r.l., where they worked as a Health Safety Environment Consultant. Their responsibilities included assessing security and fire prevention at client enterprises and preparing risk assessment documents.

In 2015, Niccoló joined DXC Technology as an IT Service Desk Analyst and Help Desk Representative Level 2. In this role, they handled help desk calls, resolved technical issues, tracked inquiries using incident management platforms, and processed customer requests.

From 2018 to 2020, Niccoló ventured into freelancing as a Web and Mobile Designer. Niccoló focused on creating unique designs and constantly sought innovative approaches in their work.

Most recently, in 2020, Niccoló joined Plex Systems, Inc. as a Technical Support Representative. In this position, they contributed to the development and delivery of the company's smart manufacturing platform, helping process and discrete manufacturers optimize their business operations.

Throughout their career, Niccoló has demonstrated versatility in various roles, showcasing their technical expertise, creative problem-solving, and dedication to customer satisfaction.

Niccoló Rovida obtained their Diploma in surveying from I.T.C.G.S. Mosé Bianchi in Monza, Italy, during the period of 2001 to 2006. Their field of study was specifically in Geometra.

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